Installing the Intellisync Pocket PC client
The simplest way to install the client is to connect the Pocket PC to the server via the cradle and launch ActiveSync.
Open Windows Explorer and browse to “C:\Standalone Installs \ Pocket PC 2003” or “C:\Standalone Installs \ Pocket PC 2005 M2M” depending on the version of your device and copy the CAB file in that folder to a folder on the Pocket PC.
Once the file has been copied across, on the Pocket PC tap Start and then Programs. Launch File Explorer. Browse to where you saved the CAB file and tap it. The Intellisync client will be installed automatically.
Alternately, connect the Pocket PC to a host PC via ActiveSync and open a web browser. Browse to the web interface for the Intellisync and log in.
Select Settings in the left-hand navigation menu, then Add Sync Device:
The following window will be displayed:
Select Pocket PC as the device type and then click Next. The following window will be displayed:
Select the option to Install to PC. The following window will be displayed:
Click the Install Software button. The application will then be downloaded to the device and installed automatically.
If you receive any security warnings, select the option to Run:
Once the client has been installed on the Pocket PC, a band of icons will be added to the Today screen:
Tap on the right hand icon to display the Intellisync menu:
Tap on the Settings icon:
Tap on the Connection button:
Ensure that the server address is entered correctly and that the user name is entered. Tap OK and the OK again.
To initiate the synchronisation tap the Sync button. You will be prompted to enter your password once the connection to the server has been established and will have 30 seconds in which to enter it.
Verify access via the LAN
Once the client has been configured, connect the Pocket PC to a host PC on the LAN via the cradle and launch ActiveSync.
If this is the first time you are connecting the Pocket PC you will be prompted to create a Partnership:
Click Next
Untick the option to synchronise with an Exchange server. Click Next.
Untick all of the available options and click Next. It is important to ensure that these elements are NOT ticked as it will cause the Intellisync software to malfunction otherwise.
Click Next and then Finish.
Once the ActiveSync partnership has been created, initiate a synchronisation from the Pocket PC by tapping the Sync button.
NOTE – on the Pocket PC, browse to the Intellisync settings page and select the ActiveSync settings. Ensure that ActiveSync connections are enabled:
NOTE – it may be necessary to add a line to the PC’s host file as described above.
NOTE – if the PC normally sends web requests to a proxy server, it may be necessary to bypass the proxy when sending requests.
Open Internet Explorer, open the Tools menu and select Internet Options.
Click on the Connections tab.
Click on the LAN Settings button:
Click on the Advanced button:
In the Exceptions box enter the address of the Intellisync server.
Verify access via GPRS / 3G
In order to verify that the client can access the server via the Internet, you will first need to configure an Internet connection on the device.
Once the Internet connection has been configured, verify that the device can access the Internet by browsing to Google, then verify that the Intellisync software can synchronise with the server.
If entering the friendly name of the server does not work, try entering the IP address. If this works then the company DNS records may need to be updated.
If neither works, but the user can access other web sites, check whether they are on the Vodafone network. If they are using Vodafone as their provider, they may need to have the Content Barring system lifted from their account.
The content barring system was introduced in August 2004 and will block any IP address that the system does not recognise. This system was originally introduced to prevent under 18s from accessing sites with adult content. Unfortunately the system blocks all unrecognised IP addresses whether they correspond to adult sites or not.
The solution is to have the barring removed from the account. This is done by contacting Vodafone customer services and proving that you are over 18 – normally by having an amount charged to your credit card and then refunded.