A new firmware version has been released for the XU870, version 101.9, which provides an upgrade to 7.2Mbps-capability.

The update can be downloaded from here:

ftp://ca:welcome@ftp.hughsymons.com/Hugh%20Symons%20Telecom%20-%20Reseller%20Area/Novatel/Novatel%20Merlin%20XU870/Firmware%20Upgrade%20101.9.00/NVTL_PUU_800_FW101.9.00_PkgB.exe

Instructions:

To upgrade the datacard please carry out the following steps:

 

1)       Insert datacard into host laptop ensuring it has been installed and recognized by windows (e.g Mobilink recognizes the modem).

2)       Ensure there is external power connected to the laptop for the duration of the upgrade and no power failures.

3)       Ensure that the connection manager (Mobilink) is closed and exited, the upgrade utility needs sole use of the ports, if the connection manager is running it uses some of these ports to communicate with the datacard.

4)       Extract and run the utility, following the screen prompts.

5)       Do not interrupt the upgrade process (10-15mins) as this will corrupt the flash memory of the device.

 

 

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James Liddiard
Network Manager

Some browsers show the above link as broken, split in to multiple lines instead of a full link.

You can either cut and paste the whole line into your address bar, or use this "tinyurl" contraction instead:

 

http://tinyurl.com/2m6dpr

Regards

Ivan

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Ivan (HST Technical Support Department)

I tried this, and it failed with a partitioning error, leaving my card unusable, it's not even detected by the OS now. Anyone know if there is a way to fix them?

I am in Australia, and using xu870 from Three. I upgraded the firmware, and it's working well.

Things you have to do is to make sure you close "moblink" or anyother program which may uses modem port (eg, pcsuite connecting with your mobile phone)

but again upgrade at your own risk.

From me, big thanks to James! I have been looking for this firmware for long!

cheers,
 

Hi

I have just ran the upgade utility and it comes back with the message "Device not compatible for upgrade" It also lists that the card is ok, IMEI is ok but firmware 9.2.00.0 is not. Any thoughts would be appreciated.

 

Cheers

I've got the same trouble... 

You can download vodafone firmware updater ( http://www.vodafone.de/downloadarea/Novatel_XU_870_FW101_9_00_0.zip ) - it works.

Afterwords,  NVTL_PUU_800_FW101.9.00_PkgB.exe will start to work too...

Hi Shapa

I ran the Vodafone updater and everthing was fine until near the end when it brought up an failure "pup error" I also treid to run  NVTL-PUU-800 afterwards but it also failed. The card is still being found by the computer but it says "Radio off" in mobilink software and the led is out. Just wondering if you know any way to reverse the process or reflash the firmware. Any help appreciated as support from Novatel is very poor.

 

Cheers