New Features

Server and client patch address issue reported in bugs 76947 and 76949.

Each download contains a patchinfo.txt with instructions on how to install the patch.

When this condition is encountered, the following messages will be found in the Mobile_Gateway_*.log files of the GMS server:

I 05:15:41.154 c2cf83 FrmSvr    Wireless Email [rlgraves]
E 05:15:41.154 c2cf83 FrmSvr    This device does not exist on the server, perhaps because you removed it.  Your device has not been synchronized.  Your device will be added as a new device the next time you synchronize. [rlgraves]
E 05:15:41.154 c2cf83 FrmSvr    Error occurred starting session [rlgraves]
E 05:15:41.154 c2cf83 FrmSvr    Unexpected Server Error [rlgraves]
E 05:15:41.154 c2cf83 FrmSvr    NotFoundException [rlgraves]
I 05:15:45.535 f38cf0 MsgSys    Synchronization started  [rlgraves]
I 05:16:26.233 c2cf83 FrmSvr    Connection Info [rlgraves]
I 05:16:26.233 c2cf83 FrmSvr    Connection type: Dialup [rlgraves]
I 05:16:26.233 c2cf83 FrmSvr    Device name: Motorola Q [rlgraves]
I 05:16:26.233 c2cf83 FrmSvr    Sync via: Sync (Timed interval) [rlgraves]

These same messages will also be visible via the User Activity log of the Admin Console.

The device will also be removed from the GMS User's account and will no longer be visible as a sync device, when viewed from the Admin Console or WebPPIM.
Requirements

Intellisync Mobile Suite 8 Service Pack 3.

Warnings

Upgrade to Service Pack 3 before applying the patch.

The fix requires both the server patch and the client package. Do not install one without the other.

The client package can be downloaded here:

ftp://ca:welcome@ftp.hughsymons.com/Hugh%20Symons%20Telecom%20-%20Reseller%20Area/Intellisync/Technical/Server%20software/package-8.0.69.2.zip

The server package can be downloaded here:

ftp://ca:welcome@ftp.hughsymons.com/Hugh%20Symons%20Telecom%20-%20Reseller%20Area/Intellisync/Technical/Server%20software/patch-8.0.95.1.zip